Job Type: Full-time hours CONTRACTOR POSITION
Location: Work from home
Days and times worked: Dependent on the client’s contract.
Employee supplies: computer with Windows 11 Professional, home office set up according to privacy rules and stationary supplies
Sherritt Services Inc. supplies: telephone technology, software to log hours worked, IT support, email address and antivirus, cost for any mail outs
VIRTUAL MOA – JOB DESCRIPTION for Administrative position
The virtual MOA position will have varied duties that can be completed dependent on the clinic/physician need. Each virtual contract will outline, in detail, what is needed to be completed daily. The following description are duties that a virtual MOA is capable of doing but may not complete all these duties for particular client.
Administrative Responsibilities/Duties include, but are not limited to:
- Complete/Manage Referrals to and from the clinic via fax or clinic secure email
- Review and process incoming faxes and other documentation related to referrals, recalls and consultations
- Fax management including rejection log
- Appropriately access EMR to file individual patient reports and results
- Scheduling and confirming patient appointments using a secure electronic messenger in the EMR
- Assisting with scheduling referrals and diagnostic service appointments for all patients via secure email or telephone call
- Accurate entry of patient contact information, including email to the electronic medical record
- Booking follow up appointments when requested by physician, i.e. results come in and physician wants a phone call or an appt with the patient.
- Tracking billable emails, phone calls and faxes. Contacting a patient with an INR, or a result, an internal message to bill the call or email is sent to the billing specialist
- Track specific billing codes and contact patient for appointment so the billing code can be billed
- Responsible for faxing or mailing out insurance forms, transfer of records, lawyers requests for copy of chart and any other third-party request.
- Send letters and phone the recipient(s) office, the lab, or the imaging center or any other location to make sure it was received and documenting it in the chart, so that there was a “paper” trail.
- When the physician wants a patient to be contracted to be seen the telephone call, fax or email would be documented that the duty was completed becoming part of the patient’s chart.
- Other duties as agreed upon
- Work collaboratively within a multidisciplinary team
- Prioritizing and completing tasks according to urgency
VIRTUAL MOA SKILLS AND QUALIFICATIONS:
A successful Virtual MOA gets along with many types of people and personalities. Proficient in the use of computers. Can adapt quickly to changing situations, challenges, and technologies. Be friendly, polite, organized, and professional.
Skills and qualifications for Virtual MOA include but not limited to:
- Outstanding customer service
- Excellent written and verbal communication with the physicians, staff and other team members
- Excellent computer knowledge and data entry
- Good knowledge of medical terminology
- Ability to adapt to new technology for use in the clinic
- Ability to use computer software programs such as Microsoft office/excel, various EMR programs and appointment calendars
- To work within a team environment staying professional with all communication
- Understand privacy and confidentiality of patient information cannot be jeopardized
- Excellent organization and planning skills that pay attention to detail to maintain accurate records for the patient
Job Types: Full-time, Part-time, Fixed term contract
Contract length: 60 months
Part-time hours: 25 - 40 per week
Salary: From $19.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Contractors work from home. Clinics are not open to onsite visitations during the pandemic.
Experience:
- medical office: 5 years (required)
Language:
- English (required)
Work Location: Remote
Application deadline: 2023-06-30
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