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The Strategy, Planning, and Operations (SP&O team) is in charge of developing and implementing the IT strategy, as well as ensuring that the IT services are operating efficiently and effectively. They manage a large portfolio of IT projects and programs and work with various stakeholders to ensure that they are aligned with the university's goals.- The Strategy component focuses on identifying IT trends and business needs, developing a comprehensive IT strategy that includes long-term goals, objectives, and initiatives to support the business strategy. This component also analyzes the risks and opportunities associated with each initiative and determines the resources required to implement them.
- The Planning component is responsible for developing a detailed plan for implementing the IT strategy through the Enterprise Program Management Office. This team works with executives and university decision-makers to align, plan, prioritize, and manage enterprise-wide IT projects and programs. They also manage organizational change by assessing the impact of technological changes and developing strategies to minimize disruption.
- The Operations component ensures the smooth and efficient operation of the IT department, including general administrative functions, financial management, vendor management, billing, internal communications, human resources, talent management, and culture development. They also ensure that the IT department meets the service level agreements (SLAs) and performance standards.
The Executive Director, Enterprise Program Management Office (ePMO) leads a dynamic team delivering portfolio management, project management, business analysis, organizational change management, and training to enable programs and projects of varying size, scope, and complexity to ensure successful delivery and intended outcomes. This agile leader oversees the comprehensive IT project and program portfolio, collaborating with campus and IT leaders to oversee major enterprise systems and business process implementation efforts that transform university operations and practices. This position role enables effective alignment between project objectives and ITS's strategic plan.
The Executive Director, ePMO will positively impact UCLA's operations and culture by enabling IT projects and programs in service of the university's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
17
Records
Qualifications
Required/Preferred
Bachelor's Degree or equivalent relevant experience/training in one or more of the following fields: information technology, computer science, public administration, business administration, and communications.
Required
7+ years experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, organizational change management, or a related field.
Required
2+ years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.
Required
Highly advanced project management skills with significant experience delivering multiple complex projects, delegating responsibility between teams, overseeing multiple projects, managing others, and leading teams to prioritize among competing project/customer needs.
Required
Significant experience leading and managing technical teams in a project-based environment using leading project management practices including schedule management, status reporting, and communication of project risks and issues. Advanced abilities in persuasion, negotiation, change management, and mentorship. Experienced in leading change management activities and managing their impact across the unit or department.
Required
Significant experience solving complex, technical and non-technical problems with budget, timeline, and other resource implications.
Required
Experience operating as a point of escalation or final decision making. Demonstrated understanding of how decisions affect teams. Demonstrated ability to make decisions with integrity.
Required
Experience in the management of ongoing technology infrastructure acquisition and
expansion, to include the identification and integration of suitable emerging technologies.
Required
Thorough knowledge of subject area sufficient for strategic planning, technology assessment and direction.
Required
Experience of analyzing buy vs. build procurement for products for effective and efficient technology use.
Required
Highly skilled in written and verbal communications and is able to communicate on behalf of large teams and relay highly complex technical information.
Required
Significant experience providing inclusive leadership of others, establishing and advancing an inclusive environment that values equity, diversity, inclusion and belonging.
Required
Integrates creative thinking and industry-leading practices into diverse team operations; has demonstrated experience inspiring teams to innovate and grow. Has significant experience leading in an ever-changing, fast-paced environment.
Required
PgMP, PfMP, Agile Scrum, LEAN Six Sigma, ITIL, and/or OCM certification.
Required
Advanced degree in one or more of the following fields: information technology, computer science, public administration, business administration, and communications.
Preferred
10+ years experience working in one or more of the following fields: project management, information technology, data services, application services, IT service management, organizational change management, or a related field.
Preferred
5+ years experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.
Preferred
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
08-20-2023
External Posting Date:
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